Refund & Return Policy

Returns

Returns are accepted within 7 days of delivery for manufacturing defects or wrong products shipped. The product must be unused, in original packaging, with all accessories and calibration certificate intact.

Non-Returnable Items

  • Products with broken seals or used mouthpieces
  • Products damaged due to misuse or improper handling
  • Calibration certificates once issued
  • Consumables (mouthpieces, printer paper rolls)

Refunds

Upon receiving and inspecting the returned product, refunds are processed within 7–10 business days to the original payment method. Shipping charges are non-refundable.

Warranty Claims

For warranty issues after the 7-day return window, please use our Warranty Form.

Contact

WhatsApp: +91 99188 33314 · Email: info@esspron.com